1. How do I register?

We recommend that you use your email address as your username, this makes it much easier to remember. Please make sure that your password is at least 6 characters in length. You can easily create your own uaang profile by clicking here to register.

2. I cannot log in to my account.

Check your login details carefully. Make sure the email address is the same one you used for registration, and the password you entered is correct. Please make sure that your web browser accepts cookies. It might be a problem caused by uaang system maintenance; please wait 15 minutes and try again. If you are still not able to access your account, please don't hesitate to contact us at support@uaang.com, we'll be happy to assist you!

3. I forgot my password

If you forgot your password, just click the "Forgot your password?" link on “sign in” Page, and we will send you an automated email with information on how to reset your password.

Please don't hesitate to contact us at support@uaang.com .com if you have any questions or requests, we'll be happy to assist you!

4. How can I change my password?

Log in to your account. Locate the “Change Password ” option on the left corner and click it to reset your password.

Please don't hesitate to contact us at support@uaang.com if you have any questions or requests, we'll be happy to assist you!

5. Can I change my email address into another one?

We will offer this function in the near future.

6. How do I register?

Our store supports shopping without an account. If you do not have a registered account to purchase products, we will communicate with you all order information by email. If you have any questions about your order, please feel free to contact us at support@uaang.com

1. How do I know what size to choose?

You can check the handy Sizes Guides on the product page and view our Size Charts for easy reference.

2. Can I cancel/make changes to the order I just placed?

It is only possible to make a change to your order within 24 hours of placing it and if the order has not been processed. We process orders very quickly, so changes and cancellations cannot always be fulfilled. You must immediately contact our Customer Care team (within 24 hours) with your change/cancellation request details included. 

Please don't hesitate to contact us at support@uaang.com if you have any questions or requests, we'll be happy to assist you!

1.Do you ship to my country?

We ship orders all over the world. If you want to know more detailed information, please check the dedicated “Shipping Info”.

2.How much does the shipping cost?

Generally speaking, the total shipping cost will depend on the following factors: The shipment method you choose (we offer Standard shipping ); The destination country that the package ships to; The number of items you order, as well as the total weight and volume (size) of the package. Our advice is to log in to your account, add the items to your cart and then view the shipping fee which will be automatically calculated and displayed.

For U.S, Canada，Australia, UK  we offer US$4.99

For Rest of the World: $9.99 on Standard Shipping. Shipping time varies from different countries.

Please don't hesitate to contact us at support@uaang.com if you have any questions or requests, we'll be happy to assist you!

3.How long does it take to ship?

Shipment takes 7-15 business days to arrive, 

Please understand that we do not accept returns or exchange without prior return authorization. Therefore, if you need to return your order for some reason, please contact our Customer Service staff first to confirm. Once you are authorized to return the item(s), please follow all the instructions provided.

We recommend that all returns be sent via a traceable carrier. Keep the Return Tracking Number associated with the package you are returning to ensure that the package is returned to our warehouse. uaang is not responsible for packages sent with a return label not provided by us, or without the original packing slip. Also, uaang do not accept C.O.D. deliveries.

Please don't hesitate to contact us at support@uaang.com if you have any questions or requests, we'll be happy to assist you!

Please don't hesitate to contact us at support@uaang.com if you have any questions or requests, we'll be happy to assist you!

Please feel free to contact us if you need any help: support@uaang.com